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Removing Error on Mac - no stores registered metascope kmdqueryscopecomputer

Greg Batten March 15, 2015

A client of mine was about to throw his Mac onto the South East Freeway as it was operating slower than a wet week.  He was having no end of countless spinning beach balls of death while trying to run a business in law.

We uncovered the error similar to "no stores registered metascope kmdqueryscopecomputer" in his console, over and over again.  It seemed this was directly related.

Although some say this is Spotlight indexing forever, even after disabling Spotlight we still experienced a painfully slow machine.

We completed the following commands in Mac's terminal.

sudo mdutil -i off /Volumes/RootPartitionName
sudo mdutil -E /Volumes/RootPartitionName
sudo mdutil -i on /Volumes/RootPartitionName

If you are attempting on "Macintosh HD" you must format like this to cater for the space in between "Macintosh" and "HD"

sudo mdutil -i off /Volumes/Macintosh\ HD 

etc etc.

The first command disables the indexing, the 2nd clears the index database, and the third reinstates the indexing.

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Accessing Winmail.dat files on your Mac

Greg Batten March 10, 2015

Whether you have a Mac or a PC you will find that some files can’t be read as they are scripted for a particular computer. One format that you may receive in an attachment is a winmail.dat file. If you find your Mac doesn’t allow you to open it then the follow instructions will help you.

First you will need to download the free application call TNEF’s enough which you can find on Josh Jacob’s website. You need to download and install it into your applications folder. Once you have done that you need to run the application by double-clicking on it. Drag the email attachment out of the email and drop it on top of the TNEF’s enough icon in the dock. Double click the file in the bottom half of the window that appears. The TNEF’s enough app will then ask you where you would like to save the new file, which is where convenient for your own access. Then you can go to that location you have saved it to and open the file.

Winmail.dat file is usually a Windows file that has been sent using Outlook. 

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You'll find Mac Support and other IT Support related blogs here.  We'll endeavour to post interesting topics and work we encounter from day to day around Brisbane.  We'd love to get your feedback on anything we post. Look forward to chatting with you soon.

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Tech Labs

Expert Technicians - Superior Service

Tech Labs are Mac support experts in Brisbane, helping users with Macs in home and office.  We specialise in the integration of Macs in business networks so you will be productive with your Mac in any environment.

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